Sock Fancy Reviews

Sockfancy.com is a modern brand that offers subscription payments on socks and other products. It specializes in premium quality, custom branded socks, threaded goods, and a variety of other custom products. The process of ordering is simple: upload your brand logo, receive free virtual mockups of company branded swag, and approve your custom order. The products include custom socks, sock kits, beanies, scarves, drinkware, blankets, and more. The company prides itself on sourcing and manufacturing high-quality products. It also offers dedicated support from the sales team and free design resources from the design team. The minimum order quantity can range from 1 unit to 5,000 units, catering to companies of any size. The brand has been trusted by over 5,000+ small businesses to enterprise giants. It has received positive feedback from customers for capturing the essence of their brands and providing unique designs without them having to lift a finger. The brand also offers eco-friendly socks. Sockfancy.com is a popular choice for sock lovers and those looking for creative items to distribute to students, alumni, or employees.

Sockfancy.com has a return policy that states all orders are considered firm and cannot be cancelled once production begins. However, if a cancellation is necessary prior to production, a cancelled order is subject to a 20% cancellation fee along with any additional charges incurred such as samples, labor, materials, and other related expenses. Some customers have reported an unfriendly and unyielding return policy, where they were unable to use the socks they purchased, paid for return shipping, and were told that a refund is not going to be made, but they had to accept a credit.

As for the shipping policy, the standard production lead time for socks is about 2-3 weeks (+ shipping) which can vary based on sock style and time of year. Rest assured, they can consider rush production or expedited shipping options based on your deadline, sock style, and design complexity. However, some customers have reported issues with shipping, such as packages getting lost in transit and delays in shipping. After placing an order, some customers reported not hearing anything about shipping for weeks and had to follow up with customer service. They were told that the company was relocating warehouses and their order was delayed. They were offered a refund but since it was a gift they asked them to please still send the gift. They were told it would take 3 days to process and then 3-5 days to ship. However, some customers reported that they never received a confirmation shipping email for over a week. At this point, it had been over a month since their initial order so they asked for the order to be cancelled.

Sockfancy.com has a clear payment policy. When a customer is ready to place an order, a sales representative will email an invoice. The order will remain on hold until the payment is processed. This is unless other payment options have been approved by the accounting team. The preferred method of online payment is via Credit Card or ACH. However, checks can also be accepted. It's important to note that the order process begins only after the payment is processed. This ensures a smooth transaction and delivery process for the customer.

Sockfancy.com is a platform that specializes in premium quality, custom branded socks, threaded goods, and a variety of other custom products. They offer a range of products including custom socks, sock kits, beanies, scarves, drinkware, and blankets. The average order value for all the websites ranges from $25-150, with sockfancy.com falling within the $100-125 range. They also provide FREE design resources and there are zero setup fees. They start with a round of virtual mockups with custom branded designs and offer unlimited revisions. They also have a product called compression socks which feature 15-25 mmHg graduated compression technology, designed to look and feel stylish. The material of these socks is 85% Nylon, 15% Spandex. They also offer eco-friendly socks made of bamboo fibers. These are a perfect alternative to cotton and other non-organic threads. They have the ability to support companies of any size, from 1 unit to 5,000 units. They have a competitive conversion rate of 3.00-3.50%.

To get in touch with the customer service at Sockfancy.com, one can reach out via phone at (470) 440-3591. The company is located at 1345 Seaboard Industrial Blvd NW, Atlanta, GA, 30318. Additionally, the team can be contacted via email or live chat for assistance. However, it's worth noting that some customers have reported delays in receiving responses to email inquiries.